Welcome to Silwalo. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing your order.

1. General

• By using this website, you agree to comply with all our policies, including our Return & Exchange Policy and Privacy Policy.

• Silwalo reserves the right to update or modify these terms at any time without prior notice.

• All products are subject to availability. We reserve the right to cancel or refuse any order if stock is unavailable or information is incorrect.

2. Product Information

• We make every effort to display our products’ colors and details as accurately as possible. However, slight variations in color or fabric texture may occur due to lighting, photography, or screen settings.

• All sizes mentioned are approximate and may vary slightly depending on design or style.

3. Pricing & Payments

• All prices listed on our website are in PKR (Pakistani Rupees) and include applicable taxes (unless stated otherwise).

• Silwalo reserves the right to change prices or promotional offers at any time without notice.

• Orders are confirmed only after successful payment or verification through our customer support team.

4. Shipping & Delivery

• Orders are processed and dispatched within the stated time frame mentioned on the product page.

• Delivery times may vary depending on location and courier service.

• Silwalo is not responsible for any delays caused by courier companies or unforeseen circumstances.

5. Return & Exchange

• Customers can request a return or exchange within 7 days of delivery.

• Full refund will be given only if the product received is defective or damaged.

• If there is no defect, the product will be eligible only for exchange, not refund.

• Please refer to our full Return & Exchange Policy for more details.

6. Intellectual Property

• All website content, including logos, product images, text, and graphics, are the exclusive property of Silwalo.

• Any unauthorized use, reproduction, or modification of this content is strictly prohibited.

7. Limitation of Liability

• Silwalo shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

• We are not responsible for any loss caused by misuse of our products.